What is the hiring process like at Yelp?

Remote, Good sales bonuses and decent products with easy sales following the script.

Yelp hires people far too many people who are unwilling to perform because their hiring process prioritizes people who have diverse backgrounds and lifestyles. Out of ten new hires, 2 will do the job and stay and one of them will be successful.

-If you can learn to sell at Yelp you can probably be successful anywhere -You'll probably meet some cool coworkers and make friends -Hiring managers at other companies know that Yelp is a grind so having Yelp on your resume will open doors for you in your future career

-This job is very hard. High pressure, terrible product, calling people that have said no hundreds of times before. If you don't have a thick skin, you will develop one. -Don't let the crazy managers make you feel bad about yourself. Some managers are good but many are bad, and sales directors are completely out of touch. My advice is do your best, make your dials, don't take anything personally, and DISCONNECT from work when you're not working. -DO NOT stay longer than 2 years. Pivot from Yelp into an actual tech company and start building your career. Staying long at Yelp is a waste of time because tech companies don't even consider Yelp to be real sales.

You will get the best training ever and many of the managers are cool. The interview process is fairly easy and it's fairly easy to get hired. It's fully remote with good benefits. Cool culture.

So many customers hate the product. Be prepared to get hammered with current customers that are mad because they were either "lied to" by an account executive about how the service works, or not getting jobs from their listing and are pissed they spent money or wanting bad reviews taken down and cussing you out or threatening to cancel service because you can't take down their negative review or getting billed when they weren't expecting a bill and etc. I'm just saying...you will get cussed out...be prepared. This role is a glorified call center job but If you can make it long enough to promote into another role that takes you off the phones, you'll probably enjoy working there.

The interview process was smooth. Quarterly goodie boxes sent to your home.

Territories got shifted and manipulated. Customer requests to be taken off Yelp's list was not followed and most of the day you get yelled at because they have opted out of calls and we continue to call.

I like my co workers. I have a lot of PTO.

Tenured executives are given less opportunity and less reason to commit because they make the job so difficult and hire so many unqualified, underpaid new hires who are bullied by new management. Managers are micromanaging and micromanaged even though the company makes more money than ever without the overhead of offices

Training was well organized, informative and productive.

My manager was new and could not answer any of my time sensitive technical questions in a timely manager because she had to go to her higher up for the answer which cost me sales. Cold calls all day getting hung up on by receptionists trying to get to the business owner.

Yelp has a great talent of hiring super awesome sales people. It's not always the easiest product to sell but sellers are committed to the company. Great experience and culture.

its a big company and all WFH with no signs of going back. A pro for many and a con for others.

Work life balance Medical is affordable

Let’s start by saying the salary is low. Even for selling veterans. The amount of pressure out into you for a cold calling job is insane. The titles they put in their hiring ads is off. When someone sees an ad that says “inside sales” it’s easy for anyone who has sales experience to assume that they would be working with warm leads. But EVERYTHING is cold calling. It’s easy to be stressed out constantly about the numbers. Extremely micromanaged Trainings are all rushed KPIs are stressed so much that it has causes stress

The product itself is good, it's affordable, and there's no long term contract necessarily.

Training just teaches you about the product, it doesn't necessarily teach you how to pitch it. There's not a structured pitch. I came from never having worked with restaurants and I felt very unprepared. I printed out the decks of training to have as reference. I asked countless times to listen in on cold calling, to hear how people were approaching their cold calls - it never happened. I was told 'it could' but, never did. I asked countless times to get a hold of calls from a rep who was doing very, very well... it never happened. Ultimately, my departure (their choice) was due to periods of inactivity. I came from a job that had lots of autonomy... and didn't require check ins. Here, if there was more than 20 minutes of no calls or emails, 'I'll assume you're not working.' Going through lists of restaurants and searching their websites, Google, and Yelp pages to learn about them, and see if it was a good fit, followed by doing that handfuls of times - and many times they were not a fit back to back to back... it takes time. I realized that I'd not be there long when on a Thursday I got written up for not being heard from for 2-3 hours after a doctor appointment, when I'd been sent elsewhere for further testing and my phone had died. I take accountability for that... The following day, I started my day at 8:30am, was doing something in my emails, and was 3 minutes late to the 9am team meeting. Later in the day I found out that the manager had called HR because I was 3 minutes late and 'she thought I wasn't coming to work that day.' That was my 'final warning.' It was quite clear that she was working me out. It wasn't surprising, I didn't feel as though this manager liked me in the interview process, and I felt as though they made her also hire me to give me a shot... and I probably should have taken that as a sign. When you read receives about Yelp being strict on their hours, and time... believe it. There is no autonomy... you will get an offer letter that is SALARY, but you are actually hourly, and you will need to use sick or PTO for a doctors appointment...

Good benefits package and solid first step into sales for people without experience. Remote is also a pro.

Working as an Account Executive at Yelp has been nothing short of a nightmare. The quality of leads provided is abysmal, often consisting of businesses that have no interest in or need for Yelp's services. Management is unresponsive to any feedback, brushing off legitimate concerns about the product and sales process. The administration refuses to acknowledge the glaring downsides of Yelp, choosing instead to push a narrative that simply doesn’t reflect reality. The compensation system is designed to favor only the top earners, leaving the majority underpaid despite putting in the same grueling hours. Success heavily depends on the territory you’re assigned, which is completely out of your control. If you’re unlucky, you’ll find yourself struggling to meet unrealistic quotas. The turnover rate is astronomical, with many talented individuals leaving due to burnout and dissatisfaction. If you're considering a sales career, steer clear of Yelp.