The initial interview was over the phone. The party on the other end identified himself as an Area Manager (AM). I found that to be disturbing from the start. From what I read before beginning this process, Amazon evaluates area managers against all other area managers at fulfillment centers. So basically, I'd one day be evaluated against the first line person deciding whether I got to move on in the interview process.
I was initially optimistic about this opportunity because four people I knew from work circumstances were applying for this position. We were all applying for different locations, but went through the same initial screening process which was a phone interview with a current AM.
Having been well prepared the interview and knowing I would be expected to answer STAR formatted questions, I flowed through fairly easily. I was also prepared for the math challenge and finished in about one minute. The interviewer even told me he expected it to take longer. All sounded well. The interviewer said he liked my situational responses and that I solved the math problem correctly and much faster than anticipated, but I was not chosen to move to the next round.
Of the four of us applying, two of us moved on and got the job. Myself and the other candidate who did not make it past the first round. We all compared resumes and other personal notes in preparation for this and the two of us who did not make it were far more qualified for the AM position. We were both in management positions with oversight of about 30 personnel. The two who made it were not our direct subordinates, but were line-workers and subordinates of two managers in similar positions (so they were in the same job capacity as our subordinates) as myself and the other person who did not pass the initial interview. The two who made it, while I'm happy for them, were not in managerial or leadership roles. When each of them said what school they went to, none of the other people in the group had heard about them at all. They were both looking at doubling their paychecks as well. It was more of a lateral move for me, but I felt the upward potential and the bonux (once vested) would offset the "inconvenience" of moving.
Having gone through this, I now agree with the reviews that say your interviewer won't move you on if they feel you will beat them in an evaluation. Folks at this level are concerned with maintaining status quo and let the C-suite do all the worrying about what's actually best for the company. Maybe I should have applied to corporate in that case, but I'm in a much happier position now so it all worked out.
Interview questions [1]
Question 1
I was asked a series of very generic questions to be answered in STAR format such as my best leadership situation in my previous department, a leadership mistake, how I take accountability for my team's output, etc.
I applied online. I interviewed at Amazon (Stamford, CT)
Interview
Extremely unprofessional in my opinion. Talked to 3 different people, all of whom were wearing old sweatshirts and not looking at the camera. As I was sitting on zoom in a suit jacket, did not feel at all a place I would be valued at.
Interview questions [1]
Question 1
Conflict between coworkers, how would you approach resolving?
All virtual. STAR interview questions (situation task action result). Think of examples of tough situations you had to deal with. I think I had 2 or 3 interviews before I got an offer. Pretty smooth process overall.
or an Amazon Level 4 (L4) Area Manager phone interview, you will face 2 to 3 main behavioral questions, alongside a highly possible operational math screening question. Because L4 is typically an entry-level management role (often targeted at recent college graduates or individuals with early-stage leadership experience), the focus shifts heavily toward potential, basic problem-solving, and your ability to lead groups of people