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      American Express

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      American Express interviewsAmerican Express HOME BASED SERVICE - Customer Care Professio interviewsAmerican Express interview


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      HOME BASED SERVICE - Customer Care Professio Interview

      4 Oct 2014
      Anonymous employee
      Accepted offer
      Average interview

      Application

      I interviewed at American Express in Sept 2014

      I applied online. 
      The process took 1 week. 

      Interview

      Online application. Contacted about a week later for a phone interview with recruiter. He must have liked my answers because he scheduled a video interview with the hiring manager the following day. Was asked the normal STAR questions and advised I would be contacted in 48 hours with decision . I received email 3 days later scheduling another video conference for the formal job offer

      Interview questions [1]

      Question 1

      Tell me about a time when you had a frustrated customer
      1 Answer
      3