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      Telesales Consultant Interview

      1 Jun 2024
      Anonymous interview candidate
      Phoenix, AZ
      No offer
      Negative experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at American Express (Phoenix, AZ) in Apr 2024

      Interview

      The entire process, from first phone screen to the rejection letter, lasted over a calendar month. Initial expectations from the start was that the team was moving quickly, and decisions would be made in a timely manner after the in-person interviews. Not the case what so ever. Practically ghosted by the two recruiters for over 4 weeks, including senior leadership who I had interviewed with in-person. The rejection letter is a generic two paragraph "Thank you for your time" style, with zero feedback on why I was not chosen. I cannot express enough how unprofessional this experience has been, especially from an organization that touts themselves as one of the best places to work.

      Interview questions [1]

      Question 1

      Many questions behavioral style, round robin format with several managers. All done in the same conference room with other candidates.
      Answer question