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      American Express

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      American Express interviewsAmerican Express Virtual Customer Care interviewsAmerican Express interview


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      Virtual Customer Care Interview

      2 Feb 2016
      Anonymous employee
      Plantation, FL

      Other Virtual Customer Care interview reviews for American Express

      Virtual Customer Care Interview

      21 Aug 2015
      Anonymous employee
      Arlington, TX
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at American Express (Plantation, FL) in Jan 2016

      Interview

      Applied online, took an assessment and then 3 weeks later I receive a email congratulating me that I got a interview. The virtual interview was pretty cool but I did get a little nervous cause I could see myself the whole time, it was similar to face timing yourself but you do get use to it.

      Interview questions [1]

      Question 1

      Biggest career achievement and why was it important?
      Answer question
      4
      Difficult interview

      Application

      I applied online. The process took 1 week. I interviewed at American Express (Arlington, TX) in Jul 2015

      Interview

      Applied and withing 2 days got an email from HIREVIEW, then had a phone interview, then another virtual interview with management. Received an offer within 4 hours of my final interview.

      Interview questions [1]

      Question 1

      Explain a time when you had to deal with a difficult customer
      Answer question
      11

      Virtual Customer Care Interview

      12 Aug 2015
      Anonymous interview candidate
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1+ week. I interviewed at American Express in Jul 2015

      Interview

      I applied online and was sent an assessment immediately. About 2 days later, they asked to schedule a digital interview. The digital interview went well. You're even given an opportunity to practice and answer practice interview questions before you actually start the digital interview process. Be sure to take advantage of that time to practice, see how quick you're able to respond and how you sound answering the questions. I was then scheduled for a phone interview.

      Interview questions [1]

      Question 1

      Why do you think you're the best fit for this position with American Express
      1 Answer
      6