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      American Express

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      Insurance Claims Specialist Interview

      15 Aug 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at American Express in Aug 2025

      Interview

      I applied on the website 7/23/25 then, received first interview invite via email on 8/7/25. I was able to choose my preferred date and time. First interview round was with recruiter (2 questions) on 8/11/25. At the end of the call, the second interview was scheduled for the next day, 8/12/25. Second interview had 5 questions with two people. Make sure to always response in STAR method. Mostly behavioral questions. They just want to know you have a great attitude and you can solve problems. On 8/13/25, I received an email for follow up interview. I spoke with the recruiter only. The third call was to offer me the position.

      Interview questions [2]

      Question 1

      Describe a time when you received constructive feedback back from a coworker or manager and did how did your behavior change?
      1 Answer

      Question 2

      Name a time you had a change that resulted in a setback. How did you prepare?
      Answer question