Specialist applicants have rated the interview process at Apple with 3.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 58.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Specialist roles take an average of 104 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Apple overall takes an average of 30 days.
Common stages of the interview process at Apple as a Specialist according to 6 Glassdoor interviews include:
Skills test: 20%
Background check: 13%
One on one interview: 13%
Group panel interview: 13%
Presentation: 13%
Phone interview: 13%
Personality test: 7%
Other: 7%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at Apple in Sept 2022
Interview
The interview process for an Apple Specialist role typically begins with an initial phone or video screening to discuss your interest in Apple, availability, and customer service experience. This may be followed by a group interview involving role-playing and team exercises to assess communication and collaboration skills. If successful, you'll move on to one or two one-on-one interviews with store managers, focusing on how you handle customer interactions, problem-solving, and your enthusiasm for Apple products. Throughout the process, Apple looks for candidates who are personable, adaptable, and passionate about delivering exceptional customer experiences.
Plusieurs entretiens, systématiquement en groupe. Processus assez long. Le plus difficile des entretiens que je connaisse. Parfois une longue attente avant réponse. Possibilité de repasser un entretien 6 mois après un échec.
Interview questions [1]
Question 1
Racontez une situation difficile et comment vous y avez fait face.
It’s a very long process so have patience. Sometimes they will give you feedback but if you are external you will just receive a turn down email. Keep applying. Apple says it’s not a NO. It’s a not now and that’s very true.
Famously competitive as always, my odds were better since I kept updating my resume whenever I was on the job search. They reached out to me first by email, I completed an application, and then had three rounds of interviews in total.
Interview questions [1]
Question 1
Tell me about a time when you had to work with someone hesitant to learn.