I applied online. The process took 2 days. I interviewed at Concentrix (Cebu City) in Jan 2025
Interview
interview process took 2 days. it's easy to get accepted as a newbie just familiarize yourself with mock calls and sales, the interview is probably much easier for people with experience though.
Interview questions [1]
Question 1
Concentrix interview questions cover behavioral, situational, and technical topics, focusing on customer service skills like handling angry customers, strengths and weaknesses, and professional experience.
Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.
Interview questions [1]
Question 1
They asked if I had experience with troubleshooting different types of technical issues.
It was a very easy process with some tests for Typing speeds and internet availability. It was then followed by an AI interview process where we would video our responses.
They make you do all these assessments just for them to deny you. I applied multiple times even though I have the qualifications and still denied. The pay is very cheap as well. Should not have all these assessments and stuff for the little pay
2
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