Customer Service Representative applicants have rated the interview process at IBM with 3.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 76.5% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at IBM as a Customer Service Representative according to 3 Glassdoor interviews include:
IQ intelligence test: 25%
Presentation: 25%
Drug test: 25%
Group panel interview: 25%
Here are the most commonly searched roles for interview reports -
It was good, however i didn't get selected, got an email and gave online exam, it was versant, the basic versant person. this is all about the interview process, i got an email saying i was not selected.
1
Other Customer Service Representative interview reviews for IBM
3 rounds of interviews, only the first round of HR screening is easy, everything else you have to prepare for. Usually you will be tested from simple matrix to complex case studies.
Interview questions [1]
Question 1
Imagine one of your key clients, who currently generates significant revenue for the company, informs you that they are considering switching to a competitor because they feel they’re not getting enough proactive support and value from our service. How would you handle this situation?
Goos worth giving but long process
Should be patient enough to handle rest company os good and has a bright future kindly interview and get maximum benefits
I really recommend
The interview had multiple steps, starting with an AI asking tough recorded questions. I disliked the AI format. The second step was a screening call, making the process feel lengthy.
Interview questions [1]
Question 1
Give an example of a time you had a challenge in the workplace and overcame it.