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      Service Engineer Interview

      18 May 2018
      Anonymous interview candidate
      Redmond, WA
      No offer
      Positive experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 3 months. I interviewed at Microsoft (Redmond, WA) in May 2018

      Interview

      I was refereed by an employee to work as a Service Engineer in the Network Infrastructure Services group. Initially went through several forms of technical screenings before being scheduled for an in-person interview. Received my schedule for 4 rounds of interviewers the day before along with instructions on where to meet for the first round. While not scheduled for one I did receive a non-technical lunch interview with an employee. The interviews varied from purely technical to just checking out my personality. The hardest interview by far was the last round conducted by the hiring manager. Overall a pleasant interview experience with a good mix of interview conductors that allowed me to best showcase my current skill set.

      Interview questions [5]

      Question 1

      Troubleshooting an STP configuration error given a network diagram and symptoms.
      Answer question

      Question 2

      Troubleshoot various network problems that occur on different layers of the OSI Model.
      1 Answer

      Question 3

      Lot's of routing protocol questions, OSPF and BGP especially.
      Answer question

      Question 4

      Explain a situation where you had to convince someone to go with your plan or idea and how you did it?
      Answer question

      Question 5

      How do you tackle or process large projects?
      Answer question

      Other Service Engineer interview reviews for Microsoft

      Service Engineer Interview

      17 Sept 2025
      Anonymous interview candidate
      No offer
      Positive experience
      Difficult interview

      Application

      I applied through a staffing agency. I interviewed at Microsoft

      Interview

      5 levels of interview. Most interviews are technical in nature. Questions range from basic to troubleshooting scenario-based questions with requirement for the individual to think about the next steps.Final interview is with hiring manager and HR.

      Interview questions [1]

      Question 1

      Tell me about yourself? Based on the resume - explain about the project. Describe the typical day in your current role. What interest you in this particular role.
      Answer question

      Service Engineer Interview

      30 Aug 2025
      Anonymous interview candidate
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 3 days. I interviewed at Microsoft in Jul 2024

      Interview

      Short, sweet, & informative interview process. Thought provoking questions were asked with plenty of time to ask questions towards the end. Professional/academic achievements sought alongside personal ones. Pacific time zone though so fairly late.

      Interview questions [1]

      Question 1

      What happens between pressing enter on a URL and the page then loading?
      Answer question

      Service Engineer Interview

      30 Nov 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 days. I interviewed at Microsoft

      Interview

      Interviewed with three different employees over the course of 2 days; one being my direct report manager and 2 others I would be working with daily. The process was scheduled quickly. Instructions were easy and the location was not hard to find. The interviewers made me feel comfortable.

      Interview questions [1]

      Question 1

      Software Asset Management work/education history.
      1 Answer

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