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      Senior Engagement Manager Interview

      1 Feb 2021
      Anonymous employee
      Madrid

      Other Senior Engagement Manager interview reviews for Microsoft

      Senior Engagement Manager Interview

      31 Aug 2010
      Anonymous interview candidate
      New Delhi
      No offer
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at Microsoft (Madrid) in Jul 2017

      Interview

      HR call, followed by HR face to face interview, interview with the hiring manager, then with someone in the team, and last with their manager (the service lead.) They made me go to the office twice times. They came back with an offer fairly quickly, which was good enough for cash but with some interesting perks.

      Interview questions [1]

      Question 1

      Typical questions around sticky situations with a customer: mismanaged expectations, technology not working, miscommunications.
      1 Answer
      Negative experience
      Easy interview

      Application

      I applied through a recruiter. The process took 3 months. I interviewed at Microsoft (New Delhi) in Apr 2010

      Interview

      I returned to India 2008 Nov after working in the US for 13 years and interviewed with MS Delhi Apr 2010. I was told I am over qualified after 9 rounds of interview. I was surprised that the senior most manager at MS for the Sr. Engagement Manager role kept giving mixed feedback after every round and was found unable to make a decision. The interviewer talked to me like I made up the whole story about my background whereas the other interviewers spoke very highly of me. I felt the hiring manager felt a little insecure anyways regardless after 9 rounds of interview the company decided not to extend an offer. Disappointed that big giants like MS was not interested in my talent.

      Interview questions [2]

      Question 1

      Profit and loss management
      1 Answer

      Question 2

      Indian customer interaction experience
      1 Answer