CSA - Customer Service Associate applicants have rated the interview process at Tech Mahindra with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 68% positive. To compare, the company-average is 68.5% positive. This is according to Glassdoor user ratings.
Candidates applying for CSA - Customer Service Associate roles take an average of 1 day to get hired, when considering 22 user submitted interviews for this role. To compare, the hiring process at Tech Mahindra overall takes an average of 15 days.
Common stages of the interview process at Tech Mahindra as a CSA - Customer Service Associate according to 22 Glassdoor interviews include:
One on one interview: 20%
Presentation: 12%
Phone interview: 12%
Skills test: 12%
Background check: 12%
IQ intelligence test: 10%
Personality test: 8%
Other: 8%
Drug test: 4%
Group panel interview: 2%
Here are the most commonly searched roles for interview reports -
3 round interview.... It will be processed in 1 single day... If online interview then 2 days virtually.. Basic simple question in interview rounds just to check comms and fluency that's it.
Interview questions [1]
Question 1
What is customer satisfaction and how to provide the best?
I applied in-person. I interviewed at Tech Mahindra (Chandigarh)
Interview
Step by step process was provided-chairs were bit unfortable but rest was good - quite simple actually - Process is also streamlined doesn't take a long time and within couple 2-3 days I got the offer as well.
Interview questions [1]
Question 1
Basically, about skills and clarity about you future, vision and stability.
Good ,easy to understand
Ease of acess
At the pace of our home
WFH options are available
Understanding managers
Overall, an experience worth taking
3 or less than three rounds overall
Interview questions [1]
Question 1
Generic questions and a personal screening, also language efficiency
I applied online. I interviewed at Tech Mahindra (Pune) in Dec 2024
Interview
It was smooth and easy process. Interview was moderate.
There are three round 1. HR round 2. Senior Hr Round 3. Aptitude round.
But they take lots of time to joining process.
Interview questions [1]
Question 1
what is customer services?
what is inbound process