I applied online. I interviewed at Wells Fargo in May 2023
Interview
I applied for a part-time teller role for the summer before school started again. The available times to book an interview didn't work for my schedule. When I tried to call the bank branch to talk to the manager, I got someone on the line who was beyond rude and nasty toward me, and refused to let me talk to the manager. They hung up on me after that, and I got an automated rejection email a day later.
Interview questions [1]
Question 1
Doesn't apply, never made it to the interview stage.
The first interview was a AI online. Second was at the branch with the manager. Very comfortable, relaxed one on one. However, instead of one week to hear final it took 3. But it sounded like the position itself was being eliminated.
Interview questions [1]
Question 1
How comfortable I would be teaching customers our new apps.
I applied online. I interviewed at Wells Fargo (Hallandale Beach, FL)
Interview
Average questions ie; how to assess risk, how have you handled certain customer service situations, when to escalate something to a manager, have you ever balanced a cash drawer.... etc
Interview questions [1]
Question 1
Describe a time or situation where you had to go above and beyond to handle an upset customer
I applied online. I interviewed at Wells Fargo (Hillsboro, OR)
Interview
Process was quite odd. Branch was very boring, seemed like they only had three employees. Interview consisted about 6 questions based around customer service, technologies and giving various examples. Said that performance was based on risk mitigation
Interview questions [1]
Question 1
Give an example of something that your colleague did that was unethical and what did you do about it