3) Job Context & Major Challenges: Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business/Unit/Function/Department/Section ((Max 3975 Characters)

• A Comprehensive Incentivized Wellness Program that will attract the young and health conscious and will motivate, guide and reward them to stay healthy
• A Chronic Care Management Program to cater to the unmet needs of a growing Indian population of those suffering from chronic lifestyle conditions like Diabetes, Asthma, High Cholesterol and Hypertension from Day 1
• ABHICL serves as an enabler and influencer of health and healthcare choices that customers make, in addition to being a payer of healthcare expenses. Thus, ABHICL would act like a much needed catalyst to grow the prevalent health insurance landscape in India through product innovations and a wider choice of consumer relevant products.
• ABHICL’s vision has always been digital. The company has been successful in adopting paper-less approach right from identifying to on-boarding to delivering seamless experience of its customers & employees.

• Though there is a strong association in employees – most of them have running policies from other companies and do not want to port immediately
• The road to customers is often through significant seniors in ABG, who need to understand inherent value proposition before granting access to other employees of organisation
• Since the customers are group employees and their references – any lacunae in service leads to immediate escalations.
• Soft Insurance Market: Considering the soft insurance market in India, offering new-age solutions to price sensitive clients is difficult. It is extremely important to design and customize the right solution for the right set of clients.
• Upskill the recruited workforce and enable them to do concept selling as against hitherto habit of price based selling.
• Initiatives launched across companies need approvals from Heads in other companies – it is often difficult to secure their time to explain the product offerings and take their approvals to conduct activities.
• The customers often expect customised offerings. Offering and structuring a deal often involves working with various departments like operations, claims, actuarial etc to see what best can be offered. There may be instances that actuarial may not be comfortable offering a particular price that has been made available to the customer and hence working with them to see how best can things be modulated is often a tough ask. Also getting various stakeholders and constituents to the process like operations to understand the sensitivities of the various partners involved and seeing the creation of a process which meets our objective without offending either the partner concerned or the internal norms gets to be a challenge that has to be fought on a daily basis.

• Ensure training needs analysis, fulfilment and measure training effectiveness.
• Ensure creation of ILT & online content in close co-ordination with the content team.
• Ensure content validations and review of modules created.
• Ensure continual learning through engaging , interactive and byte size learning

• Drive activation of advisors

• Recruit the best talent from the available clutter
• Mentor, supervise and coach and well as provide direction to subordinates.
• Facilitate development of skills of sub-ordinates to enable them to perform and achieve their roles as well as take on higher responsibilities.

6) Relationships: Describe the nature and purpose of most important contacts or relationship (except superior/team members) with individuals, departments, organizations inside and outside of the organization, that job is required to interact with in order to deliver the job objectives

Relationship Type (Max 80 Characters)

Frequency

Nature (Max 1325 Characters)