Box Reviews

Updated 5 May 2021

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4.4
88%
Recommend to a Friend
96%
Approve of CEO
Box Co-founder and CEO Aaron Levie
Aaron Levie
492 Ratings
Pros
Cons
  • "No 401k match (which has been a pain point for many years, and leadership continues to glaze over this despite massive demand from employees)(in 40 reviews)

  • "There is no 401k match and honestly Box can do better with making an initiative to do that(in 30 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Featured Review
    Helpful (5)

    "8+yrs, and excited for the future"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Box full-time for more than 8 years

    Pros

    -As one of the more tenured employees, I've seen Box grow and change over the years, but the company has never taken their eyes off the mission. -Incredible people. Even on the worst days, my teammates are the ones I laugh with at the end. -Valued for my whole self. When I needed to make adjustments to my workload and schedule for some life changes, I felt fully supported by my manager and Box as a whole. -Leadership that isn't shy to state where they stand on social issues, and also accept where they need to do better. In today's climate, we want to know that our leaders believe in belonging and acceptance, equality and justice. I've been immensely proud to know that our leadership is vocal about the issues that impact their employees.

    Cons

    -This has recently gotten better, but for most of my time at Box there was never a clear career path for my org. It was difficult to determine my standing, which made promotion conversations and cross-org-career changes hard to navigate. However, recently more structure/mapping has been put in place to make this conversation easier. -My org/teammates have been consistently underpaid/undervalued compared to the market - As with any tech company, sometimes coworkers can lose sight of what matters and behave a bit spoiled over things that they should be grateful for. They can also sometimes be disrespectful of shared spaces/office environments.

    Box Response

    October 15, 2020People Team

    Thank you so much for the review and feedback! It's great to hear your experience over the years and we also recognize there are areas in which we can and will continually improve upon. We're glad to hear you're enjoying the day to day with your teammates and the support you receive!

  2. "Manager"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Box full-time

    Pros

    very good package and cool working enviroment

    Cons

    time problem sometimes else very good

    Continue reading

  3. COVID-19

    "I feel old at this company, yet can't seem to leave."

    5.0
    Current Employee - Senior Software Engineer in San Francisco, CA

    I have been working at Box full-time

    Pros

    It's all about the people, people, people. Every team I've been on at Box for the past 7 years has been filled with supportive, intelligent, humorous, down-to-earth folks, and I can't stress how big of a positive impact that has made for me in my day-to-day. The work is constantly challenging -- with the support system from my colleagues and manager I'm able to grow and take on harder assignments knowing they'll have my back if I run into roadblocks. I also feel like my manager does a great job advocating for me and creating a safe space for me to voice my concerns if anything comes up. Lastly, the cafeteria fries (pre-covid obviously) is some of the best I've ever had.

    Cons

    Transitioning to a more mature company, Box is still battling through EOL'ing some legacy tools and products. Migrating off of these old systems takes time and we don't always have the resources to do it while continuing to successfully run the business. There certainly have been moments of frustration in asking for these resources and seeing our tech debt only growing - it wasn't until recently that this has changed for the better and we've been able to get some new hires to help us through it.

  4. COVID-19

    "So far so good!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive Mid-Market 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Box full-time for less than a year

    Pros

    -People genuinely love working here and many reps make their number -Box seems to have found its stride in the mid market space and it's great to see things grow and pick up! -Customers love the product -POSITIVE sales culture - cannot stress this enough - it's rare to find an organization that genuinely wants to support one another and lend a helping hand whenever possible -SO excited to see what's to come!

    Cons

    -There was a little uncertainty around acquisition, etc that made starting in the last couple months a bit nervewracking, but KKR's investment has calmed those rumors for now -Hard to compete with players like Microsoft and Google who give content mgmt solutions away for free - Box has so much more and is better, but articulating that to customers can be a challenge

    Continue reading
  5. "Love working here 💙"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Box full-time for more than a year

    Pros

    Best company I’ve worked for. They really care about their employees. When we were in office, there were great perks like an amazing cafeteria and coffee shop, transportation benefits, spacious office. Excellent culture firmly rooted in philosophies like “assume good intent.” Pay is competitive. Really like it here!

    Cons

    One downside is they don’t match your 401K contributions.

  6. COVID-19
    Helpful (4)

    "Sinking ship. Hard to imagine it actually grow."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Redwood City, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Box full-time for more than 3 years

    Pros

    -competency and culture at IC level is great -work/life balance is great -compensation is competitive

    Cons

    -leadership doesn't seem to know how to grow the company anymore. frequent pivots in product direction with little validation before and after launch. -promo process can be frustrating and disappointing. -large churn in eng org

    Continue reading
  7. "Good place"

    5.0
    Former Employee - Software Engineer in Tel Aviv-Yafo

    I worked at Box full-time

    Pros

    Nice people, good working conditions

    Cons

    Don't really have any complaints

  8. "The little engine that could"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Box full-time for more than a year

    Pros

    With just over 2000 employees give it enough time and you meet a good slice of the company. Box is a highly dynamic and empowering place with a genuine CEO that cares about having everyone share in the success, and shoulder the challenges together. The company places an emphasis on engaging with the community and contribute in multiple ways, in fact community engagement is highly encourage as part of your career path. The people ops/recruitment team does a great job of hiring diverse and smart people, which is a huge feat for a company of this size competing for talent in the same space as the big guys

    Cons

    Being a mature startup on the cusp of growing up can bring about some chaos, particularly with a high degree of turnover, so you must be prepared to bring new folks up to speed so they can be effective and contribute, and that can be time consuming.

    Continue reading
  9. COVID-19

    "Best CEO ever!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Box full-time

    Pros

    -Aaron cares deeply about the company, our future trajectory, and every single individual here. -Great flexibility with working hours -- especially during COVID-19 pandemic. -Culture-forward company. Friday Lunches, Community Corner events, ERC's & interests groups. I feel like I'm part of a family when I come to work each day.

    Cons

    -No 401K match -Compensation and job leveling

  10. "Positive Experience Only"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Box full-time

    Pros

    Great culture and very smart employees who care about what they do and pushing each other to be better

    Cons

    The only con is I didn't come to Box sooner

Viewing 1 - 10 of 644 Reviews
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