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Box Reviews

Updated 22 June 2017
279 reviews

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4.3
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Box Co-founder & CEO Aaron Levie
Aaron Levie
216 Ratings

279 Employee Reviews

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Pros
  • Flexible schedules, high salaries, unlimited vacation, free food and shuttles (in 24 reviews)

  • Great culture and the pay is great (in 22 reviews)

Cons
  • Employees need to be careful not to let the excitement of the place interfere with their work-life balance (in 7 reviews)

  • in "adolescent" period in the corporate sense, still having a few growing pains (in 12 reviews)

More Pros and Cons

  1. "I'm happy, paid well, and have everything I need to succeed."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Account Executive in San Francisco, CA (US)
    Current Employee - Commercial Account Executive in San Francisco, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Box full-time (Less than a year)

    Pros

    Box is a "Goldilocks" company. Not too big, not too small... Just right. It's leadership and organization is nimble enough to move fast, make quick changes and always position itself ahead of the competition: Google, Microsoft, Amazon and Dropbox.

    It also has the perks of a larger tech company: stability, high salaries, free food and snacks, gym and cell phone reimbursement, as well as endless trainings and professional development opportunities.

    Plus: the culture is unique, one of a kind. Boxers are extremely extroverted and quirky. You have full permission to be your authentic self here.

    Cons

    I'm in sales. I feel that marketing isn't where it should be. We have very few inbound leads. This requires me to run full sales cycls. The competition is fierce. This is an increasingly commoditized space. However, I believe in Aaron.

    Advice to Management

    Please fix the marketing funnel and supply sales with more inbound leads who are bought into our cloud content management story.


  2. "Ups and downs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Hartford, CT (US)
    Current Employee - Sales in Hartford, CT (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Box full-time (More than a year)

    Pros

    Talented peers and great technology. Aaron is very funny and a visionary. Company and product is light years ahead of competition.

    Cons

    Micromanagement by local sales management makes senior enterprise team feel like children. Many reps have more experience than the managers. Don't treat us like we are new to sales or sales process.

    Advice to Management

    Don't treat enterprise team like children.


  3. "Great growth, opportunity is absolutely there but challenging!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Engineer in San Francisco, CA (US)
    Current Employee - Sales Engineer in San Francisco, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Box full-time (More than 5 years)

    Pros

    Great food, fantastic visibility into leadership, access to senior executives is unlike anything I've ever seen! Aaron is possibly one of the best CEOs out there, and his vision is very strong. He has almost a reality distortion field like Steve Jobs, and is brilliant! We're constantly providing upgrades to benefits, like paid time off for new families, etc. Box has an amazing metric they track: how many filled job roles for senior positions were from internal hires/transfers? That's huge in my book. The executive team goes out of their way to ensure there's full clarity on Box's mission, it's trajectory, and everything in between.

    Cons

    As the company grows, there's been some increases in politics here and there. It's not widespread, seems to be by org which is good. Every company will have politics - every company. Box can definitely do a better job at making it easier in some orgs (again, not all!!!) to get promoted. A few orgs have shown a decrease in merit-based recognition in favor of, well, favoritism. It's unfortunate, but to err is human right?

    Advice to Management

    Please keep an eye on morale, and favoritism. The latter is a time-bomb, but everything else you're doing is perfect! Box is seriously a great culture/company, and it's in huge part to you! It just has some rough edges that need more immediate attention.


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  5. Helpful (2)

    "My Wife Hates Box"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Engineer in Redwood City, CA (US)
    Current Employee - Staff Engineer in Redwood City, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Box full-time (More than a year)

    Pros

    - A place you're always eager to come to
    - Filled with amazing people of diversity and talent
    - Solid company strategy and direction
    - Development and the pursuit of progressive opportunities continually pushed across the entire company
    - A spirit of always wanting to make Box continually better
    - Meaningful work a plenty

    Cons

    - A fear that this type of place in Silicon Valley won't last forever ( I can't see myself anywhere else after close to 20 years working in Tech)
    - I have to hide the fact I love my job at Box because the last time I shared this with my wife, she started thinking I didn't love her anymore and we got into a huge argument. For now on, I'm going to tell her Box stresses me out, they work me to death, my work has no meaning, and all the people here are not the greatest people I've ever worked with in my life.

    Advice to Management

    Continue to emphasize our core values, develop your employees, and never forget the reasons why all of us Box love it here so much. Why did it take almost two decades to find this place?


  6. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Culture, Great People, Really good environment to learn and grow. Box is one of the unique companies in the bay area with a GSD attitude but also the right platform to do so.

    Cons

    Senior management not very mature, need to hire more senior managers with industry experience.


  7. "Great company, room for improvement in middle management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Box full-time

    Pros

    Great senior leadership and junior employees

    Cons

    Weak middle management layer across all departments

    Advice to Management

    Hold middle management accountable


  8. "Software Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Redwood City, CA (US)
    Current Employee - Software Engineer in Redwood City, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Box full-time (Less than a year)

    Pros

    The company values your work and good compensation

    Cons

    There is no 401k match


  9. "Top marks for Box"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in London, England (UK)
    Current Employee - Director in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Box full-time (More than 3 years)

    Pros

    A creative, inspiring company, Box is a place where you can do your best work. Employees are encouraged to take big risks, celebrate and learn from failure and have great pride in their work. Since all employees are share holders, there is a sense of ownership which permeates throughout the organisation - top to bottom.

    The culture is genuine and fun - and not *enforced fun* that you often see at large organisations. The executive leaders are authentic, approachable and motivating. You can book time with literally anyone in the organisation and your voice is heard.

    Since it's a meritocracy, the best ideas float to the surface regardless of position or time served at Box. And because the leadership team is accessible, it's easy to get your good idea on the roadmap.

    The roll-out of the DACI model for making decisions means it's obvious who has the final say; regular hackathons encourage innovation from all areas of the business; and the weekly all-hands tells employees where we are against plan. And thanks to OKRs (KPI measurement tool), it's clear what everyone is working on and what the priorities for the quarter are across the org.

    All of these good practices make Box a great place to work. And given where the Cloud Content Management market is heading, Box has set itself up very well to hire and retain the best talent to capture a decent part of the market in Europe.

    Cons

    Working in a remote office takes longer to get decisions given the time-zone conflicts. And it's easy to fall out the loop with core HQ teams.

    Advice to Management

    Keep the authentic, open culture (and free lunches!)


  10. "dishwasher"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Box full-time

    Pros

    great opportunity should have stayed employed with the Ox Pdx

    Cons

    transportation,personal affairs left to give care to my mother


  11. Helpful (1)

    "Box is a great place to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance in Austin, TX (US)
    Current Employee - Finance in Austin, TX (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Box full-time (More than a year)

    Pros

    The culture is amazing! There are happy hours, the ability to work from home, the employees are really sharp and friendly. Management listens to concerns and does their very best to address them.

    Cons

    The only con is that it could be more diverse like all of tech. There aren't very many people of color but everyone treats each other with respect so it makes it a lot better.


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