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Box Reviews

Updated 21 May 2018
337 reviews

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4.1
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Box Co-founder & CEO Aaron Levie
Aaron Levie
267 Ratings

337 Employee Reviews

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Pros
  • Great work life balance, depending on your team (in 17 reviews)

  • Great culture, almost everyone is awesome to work with (in 30 reviews)

Cons
  • Strong challenge day to day that can cut into work life balance if you lack on time management - generally not an issue (in 8 reviews)

  • There are some growing pains, but luckily culture has not been sacrificed (in 13 reviews)

More Pros and Cons

  1. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Box full-time

    Pros

    very good package and cool working enviroment

    Cons

    time problem sometimes else very good

    Advice to Management

    try to improve


  2. "Great culture, interesting challenge, amazing team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior UI Engineer in Redwood City, CA (US)
    Current Employee - Senior UI Engineer in Redwood City, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Box full-time (Less than a year)

    Pros

    - People are great. Box takes great care to hire people who are a good fit for the team in both technical and cultural ways. I sincerely love my team.
    - Our product seriously has a good chance of changing the market. Depending on how we execute, we can either be a dominant market leader or just one of the few selection that offer the same value. It's both exciting and scary.
    - Very clear path of career and personal advancement. Management is very invested in each individual growing in their area of strength and interest. I'm personally very excited to see how far I can grow my career here.
    - Pay is great. People actually take good advantage of the flexible (unlimited) vacation plan and management supports it. Work/life balance is great.
    - Commute is awesome if you have access to a CalTrain station. Box pays for the CalTrain pass too!

    Cons

    - As Box is an enterprise company, there are times when requirements come down from the top unexpectedly. It can be frustrating to have to shift directions without notice.

  3. "People. Product. Promise"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Success in Redwood City, CA (US)
    Current Employee - Customer Success in Redwood City, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Box full-time (Less than a year)

    Pros

    - Company and product are heading in the right direction
    - Scrappy startup culture getting professional, while keeping its core values intact
    - Nice people all around, with emphasis on doing the right thing
    - Culture that empowers people of all ranks to take ownership and make decisions

    Cons

    - While the company as a whole is aiming to become more 'corporate', certain parts can still feel very scrappy.
    - At times, niceness all around can become a challenge. No one wants to offend anyone and hence direct, in-your-face feedback is limited.

    Advice to Management

    Keep doing what you're doing. Let's make sure we keep evolving our approach to stay ahead of the curve


  4. Helpful (1)

    "Great company but team sucks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Redwood City, CA (US)
    Current Employee - Software Engineer in Redwood City, CA (US)
    Doesn't Recommend
    Approves of CEO

    I have been working at Box full-time (More than 3 years)

    Pros

    Flexible work schedule as long as work is done. Good pay and benefits. Challenging work. Met some of the best engineers.

    Cons

    Career development is a mystery.
    While rest of the Bay area is moving towards encouraging and recognizing hard working and dedicated women in technology, seen a reverse trend at Box.
    While there are very good leaders at Box that support career development for engineers at lower levels, there are also some of them who are just so insecure and can really hurt their career growth.
    If you are a smart, dedicated engineer and only woman in your team, you will soon find yourself in situations where you have to allow your team to be really demeaning to you in the name of team work. Management goes by pure numbers, so you are at a loss.

    Box Response

    15 May 2018 – Chief People Officer

    It sounds like you’ve had a somewhat mixed experience in your time at Box and I’d definitely like to learn more about it. We are laser focused on creating an environment of belonging for all Boxers... More


  5. "Incredible culture, great product, accomplished company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Success Manager in San Francisco, CA (US)
    Former Employee - Customer Success Manager in San Francisco, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Box full-time (More than 5 years)

    Pros

    Culture the best I've ever experienced. Truly wonderful people.
    Great, scalable processes.
    Awesome product

    Cons

    Very big now, not a ton of opportunity to create and own something as it used to be

    Advice to Management

    Keep the culture alive


  6. "Good place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Box full-time

    Pros

    People are good, driven, smart. Mostly we'll run.

    Cons

    Awkward transitional phase, trying to become a big company.

    Advice to Management

    Focus on running the business on the inside. The nuts and bolts.


  7. "Truly love this place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Box full-time

    Pros

    Coming to work everyday, I feel like Boxers are aligned to a north star vision on the company mission, and that really is the life blood of what we do and what we're about. I truly feel like the employees here embody that mission, and the companies core values.

    - Great work life balance
    - Good benefits
    - Amazing culture

    Cons

    - Can sometimes feel very cliquey

    Advice to Management

    Stay focused on making epic products and experiences for our customers, and the rest will take care of itself.

  8. Helpful (4)

    "Box is FULL OF ITSELF"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The product works as advertised.
    Free food.
    Free t-shirts.
    Good employee stock purchase plan.
    Great HQ facility to take clients.

    Cons

    For new employees, managers are pushed to hire from a list of “elite” colleges. The CEO didn’t graduate from college. Is this not a double standard?
    The best candidate for the job is not always hired. Diversity is pushed beyond belief and then used in marketing, both internally and externally.
    Box is not a company where the majority of employees stay and have a true career.
    No true leadership in sales. Backstabbing is encouraged and tolerated.

    Advice to Management

    Move Aaron to another role and bring in a true CEO with a good business sense. Box has outgrown Aaron in his current capacity. A new sales leader that will hit the number repeatedly, is needed as well and one with strategic direction. Finally, the CFO is a kid and a joke to analysts and Wall Street.

    Sell the company. New leadership and direction is needed.

    Box Response

    14 May 2018 – Chief Operating Officer

    It sounds like you have some useful feedback I'd like to hear more about - if you'd be willing to connect, please reach out to me directly. Thank you.
    - Stephanie Carullo, COO


  9. Helpful (2)

    "So far so good."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redwood City, CA (US)
    Current Employee - Anonymous Employee in Redwood City, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Box full-time (More than a year)

    Pros

    I love the culture here compared to previous tech companies I've worked at.
    The CEO is a good guy. Love his energy and passion.
    The perks are really great, as mentioned in all the reviews.
    Sweet deal if you're pregnant. Maternity leave is almost 5 months off full pay and 12 weeks for new dads.
    Smart hard working people. Great work life balance, depending on your team.
    Compensation is similar to most good tech companies in Silicon Valley. Also depends on your position. If you are a manager, most likely you will be making six figures.

    Love the new froyo machine! Please do not take your away. :)

    Cons

    Yearly compensation raise is confusing now. I was told pay changes happen 1st of April every year, but this year it has changed. Also it's not up to HR, but your team and when they get around to it. This is not a good idea. There should be a set deadline across the company.
    There should also be be more talk of promotion considerations after 2 years at the company. I'm looking to move up the ladder and I think I'm being held back bc of budget cuts on my team. :(
    401k matching would be nice too, but I heard it's in the works.

    Advice to Management

    I think there is too much hierarchy at this company. The organization should be a little more flat. Coordinator, specialist, Manager, Sr manager, group manager, director, Sr director, VP, Sr VP... And on and on. Too much!

    Box Response

    9 Apr 2018 – Chief People Officer

    Hi there - glad you're enjoying the new froyo machine as much as I am! We're also really proud of our parental leave policies - giving families time to connect is really important! I was concerned to... More


  10. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Strategic Account Manager in London, England (UK)
    Former Employee - Strategic Account Manager in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Box full-time (More than 3 years)

    Pros

    Good salary an benefits also

    Cons

    Management is complete disaster and processes is not working

    Advice to Management

    Make sales processes work like legal, discounts, partners


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