-Experienced sudden layoff without warning or severance along with many other tenured employees this week, reflecting a lack of consideration for employees' well-being.
-Frequent company restructures resulted in disorganized changes impacting employees and contractors without proper planning.
-High turnover in management positions, with 7 different managers to oversee CSM’s in less than 2 years, clearly indicating instability in leadership.
-No opportunities offered for internal promotion, with qualified colleagues overlooked for upper management roles in favor of external hires.
-Ethical concerns arose from changes to program structures, leading to disputes with clients over contractual obligations.
-Prioritizes profits over customer satisfaction to an extreme degree.
-Inadequate training process contributed to a toxic work culture, characterized by unrealistic workload expectations and frequent extreme emotional distress among employees.
-Discrepancies in healthcare benefits availability highlighted a disregard for employee needs and well-being.
-Lack of diversity and inclusion initiatives further compounded existing challenges within the company.
-Resistance to feedback from management and cliquish behavior among upper management perpetuated a culture of distrust and negativity.
-Instances of dishonesty regarding workload distribution and responsibilities during the training process undermined employee trust and morale.
Conclusively, the atmosphere here lacks the expected warmth and positivity; instead, it's bleak, devoid of recognition for achievements, and employees are regarded as expendable assets.