Do not work at Global Corporate Payments. - Manager of Business Development American Express Employee Review

1.0
7 Jan 2013
Recommend
CEO approval
Business outlook

Pros

The earning potential can be uncapped, benefits are great.

Cons

This position is a virtual sales position with little to no support from management. If you're looking for a job where you will spend more time on the phone dialing into the help desk or on useless conference calls, this job is for you. You won't receive a laptop, printer and office setup until at least 6 weeks into the job. You will have about 20 different passwords for systems that do not integrate. Formal training happens anywhere from 3-5 months on the job. Working at GCP is like being on a runaway train, departments do not communicate. Example: the underwriting department needs 14-25 days to review financials to provide a line of credit. Account setup teams refuse to communicate necessary information to aid setup. The result is a constant pressure on the salesman to continually be in contact with the client and obtain information, information that the Amex corporate office has but will not share.

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5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great work-life balance and benefits

Cons

Outdated systems and people repeating work

3.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Complimentary lunch and starbucks everyday - On-site clinic for basic check ups - Hybrid

Cons

you will be taking phone calls every minute of the day. There will come a time where you feel like at the bottom of the world. You will ask yourself "is my role in life to help people reset their password online and assist them in logging in?" You cannot use the bathroom whenever you want, they have time coding that if you "abuse" them you will be flagged and subject to discipline. You have to give world class service but at the same time rush them off the phone or else you are not getting paid a good bonus. You will quickly find yourself gasping for air and time to relax when you take 50+ calls a day , you will feel drained. When is finally time to move up there is a high chance you will be paid less than you're current role as there are no bonuses in higher roles.

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