Not upto the brand name - Dispute Analyst American Express Employee Review

1) Lot of ego in Management; no respect for frontline CCPs. Threat of termination and blocking of incentive payout are issued for no reason. 2) Lacks transparency 3) Though company claims to be "Equal opportunity employer", a lot is left to be desired. The internal movements are dependent largely on PR, favoritism and politics. No feedback shared to explain the rejection// opportunity areas to te applicant. 4) Tremendous work pressure with unsatisfactory payouts. 5) Lack of acknowledgement of efforts. 6) Highly unstable. Ad-hoc decisions are taken and implemented without carefully evaluating the consequences. Results in utter chaos. 7) Non-existent benefits (considering American Express Brand name) 8) Transport system is utter chaos