It's not how well you do your job that counts - Anonymous employee American Express Employee Review

2.0
2 Apr 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The work life benefits are very good. There is nice flexibility to be able to have a decent balance. The onsite cafeteria is a nice touch.

Cons

The way employees receive "ratings" is flawed and insulting and a company as respected as American Express should be ashamed that this is what is done. If a cardmember senses that you are a minority, you have an accent, or your name is "American" enough, you will get poor ratings losing money and holiday options. And while these rating numbers are deemed as the ultimate determination as to schedule and promotions, cronyism and favoritism seem to trump them.

Explore other reviews about American Express

5.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

very nice place with lots of benefits

Cons

could be a nicer place with more benefits

5.0
26 Nov 2018
Recommend
CEO approval
Business outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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