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      American Express

      Engaged employer

      American Express reviews

      Great Worklife Balance - Customer Service Representative American Express Employee Review

      5.0
      29 Apr 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Highly rewarding even as a rep Pays very well for performers and even average workers Great leaders to nurture Many ways to climb the ladder

      Cons

      Maybe only thing i can think of is mental health may be draining due to the amount of calls we handle and have to deal with, especially if clients are upset or angry right at the beginning

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      5.0
      29 Jun 2026
      Manager of business development
      Recommend
      CEO approval
      Business outlook

      Pros

      Uncapped commission. Hybrid Work Great Company

      Cons

      Difficult if you don't have experience.

      5.0
      26 Nov 2018
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

      Cons

      The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

      201
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