Stay away - Business Development Representative (BDR) Box Employee Review

2.0
9 Jul 2024
Recommend
CEO approval
Business outlook

Pros

Nice people to work with Ok product Free lunch but even then people spend £5 on tokens to get the nicer meals

Cons

It is a sinking ship. Product is OK in a very saturated market They have a hire and fire culture which does not fill people with much confidence Nepotism is at its highest Diversity does not exist here, if you are of colour, or foreign this place will not accept you or embrace you especially in the UK. In the US its very performative and the leadership team focus more on numbers and not people as in the "good ole days" such establishments would never accept you. There is a new person starting soon and from what has been communicated, only women in leadership is on the agenda, so everyone else get to the back of the line. The product is ok, but many of the sales people add vanity pipe and talk a good game hoping it keeps them in a job, one month longer. But this month extension only works for some. The rest will get spat out and then leave in quiet to be told they was not very good or collaborative. I would have stayed longer had they really looked after BDRs and offered jobs for a step up. I also heard of favouritism amongst the managers with AEs. One AE was hired and did not have a hope in hell of lasting, he got the worst patch which was a telling sign that he was hired but with no real plan

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Box Response
1y
We appreciate you sharing your concerns regarding diversity, as well as career growth at Box. It is disheartening to hear about your experiences, as Box is strongly committed to DEI. In fact, creating an environment where Boxers can "bring their ___ selves to work" is one of our core, foundational values. Our 11 Employee Resource Communities (ERCs), and external partnerships with organizations like myGwork and Supermums in EMEA, are critical to ensuring diverse perspectives are brought into Box, heard thoroughly, and acted upon. We understand the importance of professional development and are committed to providing opportunities for advancement while also fostering an inclusive and equitable environment. We encourage all Boxers to connect regularly with their managers at 1:1s and in quarterly development syncs to discuss specific goals and explore potential avenues for growth. If Boxers don't feel supported by their manager, we encourage them to connect with their People Partner, and/or submit feedback via All Voices, our anonymous ombudsman. Per our Box Handbook and Code of Conduct, nepotism, quid pro quo, and other conflicts of interest are unacceptable. If Boxers have specific instances to address, they should share with their manager or People Partner. Thank you.

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5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing culture, great benefits, teams truly care about each other, and leadership listens to employees.

Cons

AI is taking over the world and software so fast, making things more complex for products to keep up with demand.

5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Working at Box offers a strong mix of career growth, meaningful impact, and modern tech exposure—you get to sell and support a platform that’s actually solving real-world problems across government, enterprise, and regulated industries, not just pushing software for the sake of it. The company’s focus on AI-powered content management, security, and workflow automation keeps you close to where the market is heading, which builds highly transferable skills. At the same time, the culture tends to emphasize collaboration, autonomy, and ownership, giving you room to develop your own strategies (like your targeted campaigns and use-case-driven outreach) while still having the backing of a well-established platform with strong product-market fit.

Cons

Working at Box isn’t without its challenges—one of the biggest is that the product can be harder to differentiate at a surface level, especially against tools like Microsoft (SharePoint/OneDrive) or Dropbox, which means you have to work much harder in sales to educate prospects on deeper workflow and security value. Sales cycles can be long and complex, requiring patience and persistence with multiple stakeholders. Internally, like many growing tech companies, priorities and messaging can shift as new products (AI, Extract, etc.) roll out, which can create some ambiguity. And because Box is a platform play, success often depends on how well customers adopt and expand usage, so deals don’t always feel “done” at close—you’re thinking long-term from day one.

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