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      Capita

      Engaged employer

      Capita reviews

      Fair pay but inconsistent decision-making based on team mood - Customer Service Capita Employee Review

      3.0
      1 Jun 2026
      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      You get paid for the work you do

      Cons

      Can be challenging but it feels like some decisions are not based on quality scores, it depends on more how a tm is feeling that day

      Explore other reviews about Capita

      5.0
      7 Jul 2025
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      it was very good job

      Cons

      it was a stressful work environment

      3.0
      17 Jun 2025
      Sr. software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Friendly Team ,Good Environment .

      Cons

      I need not experience any cons so far.

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