Capita Reviews

3.0

41% would recommend to a friend

(8,137 total reviews)
avatar

Adolfo Hernandez

44% approve of CEO

30% positive business outlook

Capita has an employee rating of 3.0 out of 5 stars, based on 8,137 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capita employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

8K reviews
1.0
10 Sept 2015

Beware of Capita SIMS IDC. DO NOT JOIN

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Free transportation facility. Capita, Kalyaninagar, Pune has free pick up and drop facility for the employees. - They have started India Development Center (IDC) as the product development facility and have some really good software developers and Business Analysts.

Cons

- IT product development facility on BPO premises. - BPO mentality. - BPO policies. - Joining Capita will ruin your career. - They might offer good salary hike at the time of joining but internal increments are worth less than peanuts. - Managers lack experience. They are unable to put forth their views to the UK team. They always say YES to every demand of the UK team. - No personal and no professional growth. No financial growth as well.

1.0
18 Jul 2018
Recommend
CEO approval
Business outlook

Pros

You get to experience the life of Indians during the British Raj

Cons

If you ever wondered what it was like to live under the British rule, and be a victim of the zamindari system, join Capita India. The inhumane behaviour I witnessed here is almost as good as a white man flogging an Indian man just coz he can. Slaves to their British masters, almost all the sepoys (managers)) in Capita are drunkards because they need alcohol to chug down their humanity. Drowning my team in silly labour work, my master asks me to not care about my team, they are I quote "they are dogs, they will do anything we ask them to". One of my other managers actually went around telling my peers not to talk to me, or else their performances would be affected. Another example of their unprofessional behaviour- I went on a leave for 2 weeks, when I came back I was asked to start working for another team and a role that was way lower than what I was hired for. Two weeks into that, I was pulled back into my previous team because their clients were complaining and they needed me to be the scapegoat! Mind you neither of the times, I was asked if I want to move out or move back in- that was the moment I decided I don't want to be here anymore. P.S. My FNF settlement is still not done, and I hope this review doesn't affect it because this company is totally capable of stooping down to that level.

1.0
29 May 2017
Recommend
CEO approval
Business outlook

Pros

Flexible Work Timings Less travel time There are no more pros for the company as the company is filled with negativity

Cons

Worst Senior management ever No value of vintage employees hiring cheap staff which is deteriorating work quality no clarity on what basis employees are being promoted Preference given to employees who only know to make the senior management happy

Viewing 1 - 3 of 8,137 Reviews

Glassdoor has 8,852 Capita reviews submitted anonymously by Capita employees. Read employee reviews and ratings on Glassdoor to decide if Capita is right for you.