Service Desk Analysis - be wary of every move you make - Service Desk Analyst Capita Employee Review

3.0
30 Jun 2014
Recommend
CEO approval
Business outlook

Pros

The benefit of working at Capita for me was to learn what and how a call center agents handle our requests, complaints, enquire and advise. As I got to work for a big company like Capita, reasonable pay

Cons

Lack of training, no progression, no management support

Explore other reviews about Capita

5.0
7 Jul 2025
Recommend
CEO approval
Business outlook

Pros

it was very good job

Cons

it was a stressful work environment

3.0
17 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Friendly Team ,Good Environment .

Cons

I need not experience any cons so far.

See reviews by: Helpful|Rating|Date|All