Pros
UK / clients people are good,
Cons
India teams are managed by incompetent managers. Capita UK has laid down all correct and relevant policies. However, Indian managers who come from bad culture companies cause harm to the Capita India. There are projects where there is no proper KT. Framework used was internal, hence proper KT was required. Incompetent manager give KT responsibilities to junior team members like QA (newly converted as BA). QAs or BAs do not have any skills related to the project other than being beautiful and having bad attitude (arrogance). Being favorites of BU head or seniors, their words count. Based on their words skilled techies are asked to leave. HR managers are like puppets in the hands of BU heads. This is very very common. Happened to a lot of people that I know. When I joined this project, I started to look for opportunities outside Capita as I had these information beforehand. I am writing this review now because some current employees are going through the same ordeal. Even tenured (2+ yrs) employees in Capita had been put in PIP. Good employees are put in PIP on recommendations of incompetent junior members. I am sure these guys will have very hard times looking for jobs outside due to Covid situations. Managers will ensure that good people fail PIP as had happened on earlier occasions. Managers are not able to engage these good employees due to their incompetency. And in order to hide their failures, these managers play with the careers of good technical employees. Now, these things are not known to UK people. Its the managers here who play politics.