Awful, horrible company; treats employees like dirt, everyone hates working there, people leaving in droves - Contact Centre Associate/Customer Service Capita Employee Review

1.0
2 Mar 2015
Recommend
CEO approval
Business outlook

Pros

other than a low paid job, none whatsoever

Cons

everything, remove bonuses, constantly increase all targets to ridiculous, unattainable levels, staff turnover is the highest I've seen

Explore other reviews about Capita

5.0
7 Jul 2025
Recommend
CEO approval
Business outlook

Pros

it was very good job

Cons

it was a stressful work environment

3.0
17 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Friendly Team ,Good Environment .

Cons

I need not experience any cons so far.

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