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Credit Karma

Part of Intuit

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Inconsistent Culture and Lacks Solid Management - Anonymous employee Credit Karma Employee Review

2.0
21 Mar 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some of the people here are amazing, down to earth, and passionate about their work. Occasional events are nice and well organized. Overall mission of the company is good, but sometimes compromised at the expense of the members to meet revenue goals.

Cons

As you can tell from the reviews, there's major cultural inconsistency across the organization. Marketing & Engineering teams have ample flexibility while Product, Biz Dev, and Analytics are always stressed out and seem to never leave their desks (do they even eat?). Colleagues are often rude due to being stretched so thin and cross functional solidarity is nonexistent. Lack of experienced, conscious management is also a serious problem. Shockingly, senior managers continue to have the "we had no idea" reaction to new issues and the "ummm... we're still working on it?" answers to old pain points. Pay is over-indexed towards equity and not competitive from a salary perspective. While there's a professional development plan with an annual allotment, actual employee promotion is rare and not on par with other startups in the area. Plan to take a pay cut (no matter your experience or previous position) and stay in your role for at least 2-3 years before even being considered for a promotion.

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Credit Karma Response
10y
We want to talk to you about your concerns, if you’re open to it. Please email executiveteam@creditkarma.com, and we can go from there.

Explore other reviews about Credit Karma

5.0
13 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great pay, benefits, growth opportunities

Cons

Intuit acquisition has a lot of unknowns

2.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Skill Building: There are good opportunities to get hands-on with data, automation, and AI workflows. There is a lot of autonomy to try new things and ownership given to ICs. Things are never boring and I genuinely enjoyed the work itself. Colleagues: You will find some supportive peers and team members who make the day-to-day work easier. Resume Value: The brand recognition and experience gained here are genuinely helpful for future job searches.

Cons

Abrupt Termination: After 11 months in role, my contract was terminated early with no warning (and effective immediately) via a 5 min call with my agency's recruiter. There was no response from management when requesting final sync. Instability/Job Security: The looming integration with Intuit creates a constant backdrop of anxiety. I can tell the company is doing its best to stay competitive and ahead of the curve. However, the immense value placed on automation and AI can make employees feel replaceable and like they're working themselves out of a job. Lack of Process/Planning: Fast-paced and reactive culture. Attempts to introduce better workflows or quarterly planning to manage workload were often met with resistance or dismissed. Without procedures in place, managers also feel the need to micro-manage. Advice for Contractors: Negotiate a 4-week notice period into your agreement so they cannot terminate you immediately without pay. Ensure your agency is offering PTO/Sick time as well. All benefits are negotiable. Do not work overtime expecting loyalty or conversion. Set boundaries.

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