Growth oriented culture with new initiatives in innovation / digital transformation - Executive Team Leader EXL Service Employee Review

5.0
8 Jul 2019
Recommend
CEO approval
Business outlook

Pros

The innovation and digital focus is very real. Listen to Rohit Kapoor's last 8-12 earnings releases. There is a strong focus on the customer, teams/groups generally band together well to do the right thing for the customers and drive innovation. Friendly culture but very bottom line/results driven. This is all clearly reflected in EXLS strong stock price growth.

Cons

Processes need to catch up to the size and scale that the business is fast heading toward.

Explore other reviews about EXL Service

5.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

1.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Location, building amenities, nice view

Cons

Pay is terrible.. work load increases but pay stays the same. Ten cent or less pay increase every year. No room for advancement. A lot of favoritism in office, management trains new hires incorrectly and employees have to Pick up the slack. There is no respect in office from management to employees. No assistance from management. You get talked at , not talked to like an adult. Management will clock you out if you go over a minute of your 15 minute break, you are expected to tell management when you are going to the restroom and they will contact you while in bathroom. Policies are not followed.

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