Great people and pay, but that’s about it - Exl Services EXL Service Employee Review

2.0
2 Jun 2023
Recommend
CEO approval
Business outlook

Pros

Company has many great, knowledgeable people in the industry. Company pays on the higher end of the pay scale. Ability to work remotely.

Cons

Awful management. No training. Communication and collaboration lacks. Reality doesn’t match company “values”. No work life balance. A lot of stress and work too many hours to get the work done. Expect employees to work weekends and a lot of extra hours on short notice. A lot of pressure to get work done and only report a 40 hour work week so management can stay within their budget. They over work employees with little appreciation. Prepare to give up your life here.

Explore other reviews about EXL Service

5.0
20 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Very good company on good path

Cons

Nothing at all that I can think of

1
1.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Location, building amenities, nice view

Cons

Pay is terrible.. work load increases but pay stays the same. Ten cent or less pay increase every year. No room for advancement. A lot of favoritism in office, management trains new hires incorrectly and employees have to Pick up the slack. There is no respect in office from management to employees. No assistance from management. You get talked at , not talked to like an adult. Management will clock you out if you go over a minute of your 15 minute break, you are expected to tell management when you are going to the restroom and they will contact you while in bathroom. Policies are not followed.

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