Below average - Engagement Manager EXL Service Employee Review

1.0
10 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Nothing comes to my mind. It’s a place that helps you pay the bills but not where you can make a career.

Cons

Low salary, very poor quality infrastructure- internal websites, laptop, VPN. , poor work life balance, limited growth opportunities, low quality work and lot of poor performers in every team. Very low standard. Very behind on new technologies like AI compared to the industry.

Explore other reviews about EXL Service

5.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

1.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Location, building amenities, nice view

Cons

Pay is terrible.. work load increases but pay stays the same. Ten cent or less pay increase every year. No room for advancement. A lot of favoritism in office, management trains new hires incorrectly and employees have to Pick up the slack. There is no respect in office from management to employees. No assistance from management. You get talked at , not talked to like an adult. Management will clock you out if you go over a minute of your 15 minute break, you are expected to tell management when you are going to the restroom and they will contact you while in bathroom. Policies are not followed.

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