Be Realistic! - Customer Experience Manager Gap Employee Review

4.0
10 Dec 2008
Recommend
CEO approval
Business outlook

Pros

Very good pay compared to other clothing retailers. Great Benefits!

Cons

As a manager you have to be the Manager and the worker. You must complete multiple tasks during the day while helping customers and selling. The time that is allotted for tasking is done in a closed off set with no interruptions then you are given that time to complete the work. The problem becomes that when you have customer phone calls or are helping customers it cuts into the tasking time which no one seems to notice. It makes the job very stressful because you get very little payroll and many times you cannot provide the level of service the customers deserve!

Explore other reviews about Gap

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Great atmosphere, great people, my longest tenured job

Cons

N/A no cons about it

4.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good gig as a student. Good team culture, flexible manager with schedules especially around exams, coworkers are nice.

Cons

Job requires you to be available both days of the weekend. Way too much of a push for credit cards towards people who've already expressed they don't want one.

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