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      Gap

      Part of Gap Inc.

      Engaged employer

      Gap reviews

      Customer experience manager - Customer Experience Manager Gap Employee Review

      2.0
      28 Dec 2015
      Customer experience manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Works with some really awesome people who will remain lifelong friends.

      Cons

      Do more with less attitude. Payroll was on a sharp downward spiral while workload was on a sharp upward spiral. It was also a glass ceiling. They claim they promote from within, however they consistently hire from outside the company. They find every reason not to promote.

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      5.0
      19 Dec 2025
      Brand associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work atmosphere and culture Fun place to work Love the staff Great Benefits

      Cons

      Hours can be limited during slow times of year

      1.0
      30 May 2026
      Brand associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Hourly rate is decent and pays weekly

      Cons

      Managers think they are above everyone even when they have as much potential as a goldfish in life. We are pushed to get customers to sign up for a store credit card which is one of the worst credit cards I’ve seen. Your worth at this company is dependent on how many credit cards you can get which is so dehumanizing. Horrible culture and company to work for.

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