Worse than a government organization for policies and procedures. - Anonymous employee IBM Employee Review

1.0
8 Aug 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good training opportunities network with professionals across globe flexibilty of work timing Brand name.

Cons

Worst in employee compensation - especially if you are a long timer in the company - dont ever stay for more than 4-5 years!!... IBM benchmarks your salary to be the median of the worst in industry and best salary in industry. That means if you will never be paid the best salary, in this company how much ever good you are!!... Long timers will get stagnated with not much career growth. No good employee benefits except for trainings that are available. Performance evaluation is the worst that I have seen in the industry. Its all subjective and driven by the perceptions of the manager - Your manager is the god and be always in his/her good books - that is the key for survival (even if you dont do any work)!!... . Every thing (your promotion, hike, bonus or any thing else) - all are linked with your annual evaluation rating (so called "PBC rating" - 1,2,3.. etc..) and surrounds around that magic number. If you are not in the top 10% list of your team... forget about any good hike or promotion or benefits for the next one year. Worst HR policies... The actual HR team hides behind the so called "People Managers" and drive the policies through them. The people managers act as puppets in the hands of HR with no good power to take any meaningful decisions. No accountability for the actual HR team on employees. The company was very good when it was a small organization in the late 90s to early 2K... Now its just another government like massive junk organization with lot of red tapism in it. Worst policies and procedures... Not at all employee friendly. They boast a lot about their market leadership position in innovation, brand name, technology advancement etc. etc.. but all those are done by a small % of the company's workforce in some labs in some other foreign countries... as a regular normal employee who work in usual projects you will never get to see any of those stuff in your lifetime nor will be able to be a part of those...

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4.0
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CEO approval
Business outlook

Pros

Disclaimer: A lot of what I'm writing below of course depends on the work area and management chain. But I found this to be fairly pervasive policies in IBM in my 9+ years with the company. 1. IBM's policies and management are very flexible when it comes to working remotely or accommodating various life situations (sick days, doctor visits, etc.). Management is encouraged to measure an employee by their work and impact, and not by hours spent at their office. 2. Great colleagues! Though unfortunately, many have been leaving due to the instability of IBM's HW development business. 3. At least in my area, there's a high level of flexibility on which projects should I undertake based on my and my management assessment of business impact.

Cons

1. Unfortunately, IBM still uses the "normal distribution" rating system, where at the end of the year each employee is ranked as a top contributor (5%), above average contributor (15%), average contributor (~75%), and bottom contributor (5%). This curve is difficult to apply in the R&D world, where you may have many members of the team working long and hard hours, and end up being "average contributors" at the end of the year, because there just isn't room for all to be top contributors. 2. The above may not be so disturbing, if only IBM didn't practically cancelled all raises, performance bonuses and incentive for the non top-performers. I've had a consistent "above average" rating in the last 4-5 years, and my raise and performance bonus were ridiculous mere 1.5-2% of my salary. Were I rated "average contributor" I would have gotten NOTHING. So you can imagine that people can go year after year without any raise to their salary. From talking to manager friend, this is IBM's way to eliminate the non-top-performers without having to fire them, as part of its direction of reducing US manpower. 3. Hiring freeze in many areas - again, as part of IBM's attempt to reduce its workforce across North America and Europe we see many jobs move to the India and Far East markets. This is of course upsetting to see local teams shrink and disappear, especially when many great local IBM colleagues and experts begin to drop out. From my experience thus far working with India SW teams - they are still very far away from the standards I would have expected from US and Europe based teams. 4. Poor top down communication about company's and divisions' future. Employees learn from rumors and news websites what's about to come...

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IBM Response
10y
Thanks for sharing your experience, and we're glad that you've had a positive experience working with talented colleagues and taking advantage of IBM's programs. IBM is in the midst of a major transformation, --our Systems business is going through its own changes to strengthen competitiveness. Change is never easy. As part of our transformation, we just launched a whole new approach for how we are coaching employees, delivering feedback and managing reviews. No distribution guidelines or what some think of as 'stacked rankings." What's particularly great is that this was co-designed with our employee base from all over the world... to the tune of hundreds of thousands of page views, comments, on-line debates and discussions. IBMers even named the new system Checkpoint, to reflect the regular feedback rituals we're adopting. Managers are more empowered with the new methodology to help them acknowledge the great work of their teams and help their employees develop professionally. These steps and more are showing up in our employee surveys as well. So IBMers are feeling the change. We are confident these changes will help us in continuing to attract and retain great talent.
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