If you are considering applying to this company.. Simply DON´T!!!!!!! - Sales IBM Employee Review

1.0
20 Dec 2022
Recommend
CEO approval
Business outlook

Pros

IBM name looks "beautiful" in anyone´s CV.

Cons

This is the worst company you can work for: training, tools, managers, benefits, flexibility, etc.. NOTHING is good in this company. It is like they are living in the stone age, treating their employees as slaves, demanding demanding demanding, but not giving anything in return (just the salary, which in any other company could be way higher). It is completely disorganized, from the very beginning you are thrown to "the lions" without a proper training about what your role involves, or what tools you need.. You need to figure it out ALL ON YOUR OWN!! But at the same time your manager will start to demand results (even when you don't have A CLUE about what you need to do because nobody trains you). As a sales person you cover MANY (if not ALL) the products of IBM, which is impossible to learn because there are THOUSANDS of them, but they ask you to talk with any type of clients, like if you are a robot knowing ALL the products of the company. And when seeking for help, nobody knows anything, no even your manager, you can spend a whole day just trying to figure out WHO can take care of a customer request (for example).. People don´t care at all about the customers because IBM itself doesn't care at all about its customers, and even less, about its employees!! Many people have been in the company for many years, even DECADES and they got used to the "culture" of the company which is "Be selfish and work on your own'' - NO collaborative, friendly, fresh environment, it is all the contrary: you need literally to fight with people to get your job done! Many people are like they don't care at all about anything, you could BEG them to get their help (my job depends on many people), and it is like talking to the wall!!! And the worst part is that MANAGERS know all the situation and do NOTHING to try to improve the environment.. Many managers that I am aware of, and my own manager too, have no clue about what they are doing, they are very restrictive, micromanaging, don´t listen to their people, and everything needs to be done THEIR way.. Trying to control EVERYTHING!!!! Two days MANDATORY we need to go to the office: Days that THEY chose, not the ones that you want. No flexibility in working from another country, and they recently informed us about some "IRISH NEWS" which states that supposedly Sales people cannot work a SINGLE DAY in another country... They really think their employees are not smart enough to KNOW this is just a BIG LIE!!! and instead of saying: IBM DOES NOT WANT you to work from another country, they just make a laughable LIE and pretend all of us fall for it. Additionally, the offices in Dublin are very very far from the city, there is no easy way to get there and they have an "IBM Bus" that you need to PAY: 6 euro return ticket!!!! (FOR REAL!!!) - It is just unbelievable... Once in the office NOTHING is for free, you even need to pay for a cup of coffee or tea!!! But even like that, they demand people to go to the office! (What incentive would we have to go to the office???). To top it all, for Christmas Celebration they prepare a "special meal" which WE HAD TO PAY!! (Of course... In IBM NOTHING is for free!!!). And we didn´t receive ANYTHING, no appreciation card, no bonuses, no dinner, nothing.. It is a very MEAN company!! Any new hire starts with enthusiasm, excitement, wanting to give their best, very happy... and it is just matter of few months (or even few weeks) and you can see how IBM changes people´s behaviour, they either leave the company or become bitter, selfish, angry in order to survive in the "HEALTHY CULTURE" of the company.. In a nutshell, if you are considering applying to this company.. Simply DON´T!!!

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5.0
23 May 2026
Recommend
CEO approval
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Pros

very good work life balance.

Cons

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4.0
26 Aug 2014
Recommend
CEO approval
Business outlook

Pros

Disclaimer: A lot of what I'm writing below of course depends on the work area and management chain. But I found this to be fairly pervasive policies in IBM in my 9+ years with the company. 1. IBM's policies and management are very flexible when it comes to working remotely or accommodating various life situations (sick days, doctor visits, etc.). Management is encouraged to measure an employee by their work and impact, and not by hours spent at their office. 2. Great colleagues! Though unfortunately, many have been leaving due to the instability of IBM's HW development business. 3. At least in my area, there's a high level of flexibility on which projects should I undertake based on my and my management assessment of business impact.

Cons

1. Unfortunately, IBM still uses the "normal distribution" rating system, where at the end of the year each employee is ranked as a top contributor (5%), above average contributor (15%), average contributor (~75%), and bottom contributor (5%). This curve is difficult to apply in the R&D world, where you may have many members of the team working long and hard hours, and end up being "average contributors" at the end of the year, because there just isn't room for all to be top contributors. 2. The above may not be so disturbing, if only IBM didn't practically cancelled all raises, performance bonuses and incentive for the non top-performers. I've had a consistent "above average" rating in the last 4-5 years, and my raise and performance bonus were ridiculous mere 1.5-2% of my salary. Were I rated "average contributor" I would have gotten NOTHING. So you can imagine that people can go year after year without any raise to their salary. From talking to manager friend, this is IBM's way to eliminate the non-top-performers without having to fire them, as part of its direction of reducing US manpower. 3. Hiring freeze in many areas - again, as part of IBM's attempt to reduce its workforce across North America and Europe we see many jobs move to the India and Far East markets. This is of course upsetting to see local teams shrink and disappear, especially when many great local IBM colleagues and experts begin to drop out. From my experience thus far working with India SW teams - they are still very far away from the standards I would have expected from US and Europe based teams. 4. Poor top down communication about company's and divisions' future. Employees learn from rumors and news websites what's about to come...

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IBM Response
10y
Thanks for sharing your experience, and we're glad that you've had a positive experience working with talented colleagues and taking advantage of IBM's programs. IBM is in the midst of a major transformation, --our Systems business is going through its own changes to strengthen competitiveness. Change is never easy. As part of our transformation, we just launched a whole new approach for how we are coaching employees, delivering feedback and managing reviews. No distribution guidelines or what some think of as 'stacked rankings." What's particularly great is that this was co-designed with our employee base from all over the world... to the tune of hundreds of thousands of page views, comments, on-line debates and discussions. IBMers even named the new system Checkpoint, to reflect the regular feedback rituals we're adopting. Managers are more empowered with the new methodology to help them acknowledge the great work of their teams and help their employees develop professionally. These steps and more are showing up in our employee surveys as well. So IBMers are feeling the change. We are confident these changes will help us in continuing to attract and retain great talent.
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