Unprofessional leadership - Sales Associate PUMA Employee Review

2.0
9 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Daily pay and 60% discount

Cons

Breaks are 10 minutes and not paid so punch in and out on time, employees are not trusted with cell phones on the floor. If you can’t make your scheduled shift you are on your own to find coverage or else management might punish you with no pay/no hours for the next week or two. Favoritism is what dictates hours, might be given 5-20 hours on any given week.

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PUMA Response
1y
Thank you for your feedback. We are sorry to hear your experience doesn't mirror our efforts to create a nice working environment for everybody. We take your feedback very serious and will look into this matter. We greatly value your input. On an ongoing basis, we continuously look to improve Retail Store Operations. We are aware of the busy and fast-paced work environment and how much support and initiative is needed in that business unit. Adding to that, we are very open about constructive criticism and propositions on how we can improve the work environment even more. Your feedback is instrumental in our continuous efforts to enhance our work environment. Sharing constructive criticism with us enables us to identify areas for improvement and strive towards providing the best possible experience for our team. We wish you all the best for your future career.

Explore other reviews about PUMA

5.0
18 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Getting good at communication and customer service. Good discounts.

Cons

Too busy... especially on weekends

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PUMA Response
9mo
Thank you for your positive review! We’re glad to hear that you’re growing both personally and professionally and enjoying the benefits of working at PUMA. We recognize that retail can be fast-paced, especially on weekends, and we truly appreciate the energy and dedication our store teams bring every day. Our stores are the heart of the PUMA experience and your efforts help bring our brand and products to life for our customers. PUMA aims to engage all employees in giving their best every day as we set this goal for ourselves as a company as well. If you feel that your working experience could be improved, please reach out to your manager to discuss your concerns openly. Thank you again for your feedback. We wish you all the best for your future career at PUMA!
3.0
19 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Wide Scope Lots of autonomy Smart and talented people

Cons

Below market rate salary Moving goal posts Lack of strategy and vision

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