Terrible - Customer Service Representative Premera Blue Cross Employee Review

1.0
10 Mar 2018
Recommend
CEO approval
Business outlook

Pros

Decent health insurance, not great

Cons

Poor management, stressful micro managing

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Premera Blue Cross Response
8y
Our employees are our greatest asset and we’re committed to providing an environment that allows them to do their best work. Based on your feedback, I am disappointed to learn that was not your experience. While we are making progress, employee engagement will continue to be a focus in 2018 and beyond. Thank you for your feedback.

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5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The benefit package can't be beat

Cons

Requiring workers to come into office

1.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote job Good pay Decent Benefits

Cons

Overbearing, toxic management who don't really care about you as a person and your health, it's all about getting those numbers, I'm guessing that is how they receive their bonuses. People on the "team" who are not nurses makes you question why they needed some that were RN's. Unclear goal, unsure what it is that this position actually does for their members. Micromanagement.

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