Outlook negative for my department - Customer Care Specialist Roche Employee Review

Users say... "Benefits are good but used to be better...job security used to be good but now is gone forever." "The people are great and always willing to help" "Good work life balance (one of the best in the companies that I have worked for)" "Stability and good salary compared to other companies" "I had the fortune of having great colleagues that worked as a team and enjoyed working together." 

Users say... "In some departments management is poor and doesn't control the business and the internal processes." "Managers don't fully understand all areas of business and many lack skills to build sustainable processes and develop people" "Some portions of senior leadership in Tucson are creating an environment of fear and finger pointing." "Corrupt senior management." "long hours and constantly busy"