Pros
The benefits available were very good, and I was very satisfied with them.
Cons
My immediate supervisor treated myself and other employees in a callous and insensitive manner, micromanaged my work, and implied that I was not doing my part, despite frequent client compliments and consistently meeting billable hours goals. Within an 18-month period, my supervisor achieved a 100% turnover within her team--which included myself as well as several other employees who had been with the company between 5-8 years. My supervisor's supervisor allowed this to happen, and even participated in some of the maltreatment. In addition, there is no internal training for employees to be able to learn the product or technologies related to the product. As a result, employee development and opportunities are sorely lacking, as is customer service, since employees are unable to increase their knowledge and skills.