Hard to keep clients happy - Anonymous employee UBS Employee Review

2.0
17 Mar 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay is OK, but trying to keep clients happy in this poor infrastructure is frustrating.

Cons

Communication is a major issue not only without the company but outside. Poor follow-through with accounts leads to dissatisfied customers which leads to loss of accounts. Upward mobility is difficult and some management are poorly chosen.

Explore other reviews about UBS

5.0
18 Apr 2026
Recommend
CEO approval
Business outlook

Pros

work life balance, nice office, hybrid, fleixible

Cons

none, i enjoy the work i do

3.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good Learning opportunities, Tech savvy compared to other banking / fintech companies

Cons

Too much offshore, low cost resource strategies, Gap between functional & IT resources, CS merger favored many UBS employees and massive layoffs post UBS - CS merger. Hardly any bonus or pay increments.

See reviews by: Helpful|Rating|Date|All