Great Expectations - it's not all fun and games at Zillow. The company is headed for great things. - Software Development Engineer Zillow Employee Review

5.0
27 Jan 2009
Recommend
CEO approval
Business outlook

Pros

Fun. Beyond the team "morale" activities, sponsored ski days, ping pong, Guitar Hero, and other activities, the people at Zillow are friendly and warm. Laughter is a sound heard almost daily. People enjoy working at Zillow. Honest, approahcable leadership. The executive team is absolutely forthright about their decisions (and mistakes), the status of the company, and the direction moving forward. Furthermore, these honchos are down to Earth and easy to talk with. For example, the CEO sits on the floor during all-hand meetings and has even been known to kowtow in thanks for hard work. The company feels like one big team.

Cons

Hard economic times have especially affected start-ups like Zillow. Layoffs, the struggles to make profit in a down market, and the relentless pace of under-staffed development slowly sap the energy of a small company. Because the company is still young, there are limited resources for salary increases or other incentives. Stock options can only entice so much effort.

Explore other reviews about Zillow

5.0
8 Feb 2026
Recommend
CEO approval
Business outlook

Pros

The posts about AWS culture infiltrating Zillow must be pretty team or person specific, as I've seen nothing but leaders who really care about their teams and the business. Middle managers can often drag down morale and culture - and working remote makes that hard to see/fix. But generally, the culture and support at Zillow is WAY better than any other tech company I've worked at (or heard about from friends). Fully remote with decent benefits and people who generally care about each other is fantastic (and hard to find in today's market). For those complaining about bad culture - I'd suggest you look at another role in another org, you might be pleasantly surprised the ZG people first culture is still strong.

Cons

Fully remote makes it hard to get the right visibility and promotions and ratings are unfortunately tied to whether senior leaders see your work and know who you are. You have to make an effort to be "seen" and that's hard to do remote. The news cycle is noisy with lawsuits, but I think a lot of that is because we're a big name with a big target on our back. A judge just ruled in Zillow's favor, against Compass.

2
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Zillow Response
3mo
Thank you for taking the time to share your review. It’s great to hear that leadership support, flexibility, and a people-first culture have stood out in your experience. We also recognize that visibility and growth can feel different in a remote environment, and feedback like this helps highlight where continued focus and clarity matter. We appreciate you sharing your perspective.
3.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
avatar
Zillow Response
2w
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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