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      Zillow

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      Bad management and Toxic culture - Senior Software Engineer Zillow Employee Review

      1.0
      16 Jul 2020
      Senior software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay and benefits, modern tech stack in some teams ( still a lot of legacy code ), free snacks and used to be free lunch on Friday only

      Cons

      - Politics and nepotism, nothing is based on performance and what you deliver, It’s based on perception. lies and backstabbing, everyone stepping over each other. - Chaotic, always doing unuseful reorgs - Respect for differences and Diversity are non-existent except on the surface. - No clear roadmap or direction from management or product managers, especially with the Zillow Offer business. If you are looking to build and support a great product, then this is not the right place for you. - Biased, incompetent, and insecure middle management who lack integrity they work to protect themselves and not those under them and don't care about their career, and HR knows about that. - Turnover is high, a lot of tech people leaving - Lack of innovation in the tech side - Discretionary time off is not really used, your manager tells you to have limited days that you can take every year (2- 4) weeks so it's more of PTO - Cost-cutting everywhere even before covid19

      avatar
      Zillow Response
      5y
      Hi there, this is David Beitel, CTO at Zillow. I appreciate you taking the time to share your thoughts about working in Zillow Group's Engineering org. As a leader, it can be hard to hear that not everything is going smoothly but I am here to listen and improve. You've listed a handful of topics that have caught my attention. If you're willing, I'd like to take this conversation offline with you to get some more details on your experience and discuss potential improvements to our team. Please reach out to me at davebei@zillowgroup.com if you'd like to connect. - David Beitel, CTO

      Explore other reviews about Zillow

      5.0
      2 May 2026
      Anonymous intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Very collaborative team, encouraging team members and managers. Great experience overall.

      Cons

      Because most people work remote, sometimes it can be hard to meet immediately to chat.

      avatar
      Zillow Response
      2w
      Thank you for sharing your experience as an intern at Zillow. We’re glad to hear that your team felt collaborative and supportive, and that your managers helped create a positive environment overall. We also appreciate your perspective on remote work and the challenges that can sometimes come with connecting quickly in a distributed environment. Feedback like yours helps us continue improving how teams stay connected through Cloud HQ.
      3.0
      8 May 2026
      Senior account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      You can make good money here.

      Cons

      In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

      2
      avatar
      Zillow Response
      2w
      Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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