I was initially contacted by a recruiter after submitting a resume and cover letter. We set up a phone interview. The recruiter was engaging, asked solid / typical interview questions, and was an all around pleasant experience. From there, I was set up to have an in person interview with the hiring Manager / VP of the office. Here is where things began to change. I drove 3 hours for this interview, which was fine. I am looking to relocate so I should expect that. I told the recruiter where I lived and had all my current addresses on the material I sent in (Resume, Cover Letter, etc...). I am told immediately when I meet the manager that it will be a brief interview, so don't be worried. Ok, fine, I understand they have busy jobs. Short, brief, and to the point. Sounds good to me. However, during the course of the 15 minute interview. I am asked really only three questions 1) Tell me about this on your resume 2) Explain how this relates to ADP and what we do 3) rank these 4 terms ( listening, closing, etc...) in order of importance. I understand this is for a sales position so I ran with it. I interjected as much info as I could, expanded with specific examples from my experience, and sold myself. There is only so much you can do without being asked specific questions. To say the least, I was very disappointed with the interview. I was not asked any behavioral questions like it stated I would be in the preceding email. In addition, the lack of enthusiasm in the interview for a company that thrives and wants "high energy" was saddening. My phone interview was longer, more in depth, and more engaging. I was expecting nothing less then that from an in person interview. I sent a follow-up email thanking them for their time and that I looked forward to hearing back from then and so on. A few days later I got a generic response from an office email saying they were going a different direction ( though at this time it didn't really matter as I had decided they weren't a company I wanted to work for anyway). But the lack of professionalism to respond to my direct email to the manager I met with was shocking. Surely, I figured, when you get down to a round of interviews with less then 10 candidates they have the time and decency to respond directly. Unfortunately, I was proven wrong. I still think ADP is a good company overall, but the culture and atmosphere certainly seem to change depending on the office.