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      Payroll Support Representative Interview

      22 Jun 2021
      Anonymous employee
      Augusta, GA

      Other Payroll Support Representative interview reviews for ADP

      Payroll Support Representative Interview

      13 Jun 2022
      Anonymous employee
      Augusta, GA
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Difficult interview

      Application

      The process took 1+ week. I interviewed at ADP (Augusta, GA) in Jun 2021

      Interview

      I applied for the payroll support representative role on Indeed and I was contacted by a recruiter ( through a temp agency) a few days later. The recruiter asked me about my resume and why I wanted to work for ADP. The recruiter told me that I would hear back from the temp agency’s hiring manager and have an interview a few days later. The hiring manager called me on MS Teams and asked me questions using the star method about why I wanted to work for ADP. The interview lasted for 30 minutes. After this interview I was informed that I would be moving to the 3rd interview with ADP’s team leader who managed the team that I would work with. This interview also lasted 30 minutes. I was informed that I would hear back from the recruiter, which I did today and I got the job!

      Interview questions [5]

      Question 1

      Why do you want to work for ADP?
      Answer question

      Question 2

      How do you prioritize tasks?
      Answer question

      Question 3

      Have you ever had to tell a co worker that they were doing a task incorrectly? If so, how did you tell them?
      Answer question

      Question 4

      Do you know how to walk a customer through the process of using software?
      Answer question

      Question 5

      Tell me about a time that you had an upset customer. How did you handle the situation and what was the outcome?
      Answer question
      1
      avatar
      ADP response
      4y
      We are happy to hear you had a positive experience and appreciate the details you have shared about your interview process. Welcome to the ADP team!
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at ADP (Augusta, GA) in Jun 2022

      Interview

      I had interviewed with several positions within the company before doing this one. Of them all, this one was the one that I felt most comfortable. They ask a serious of situational questions.

      Interview questions [1]

      Question 1

      -Tell me about a time where you had to use mental awareness? -Tell me about a time where you had a difficult customer; how did you resolve the situation?
      Answer question
      avatar
      ADP response
      3y
      Thank you for sharing your detailed experience and welcome to the ADP team.

      Payroll Support Representative Interview

      14 Feb 2022
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at ADP

      Interview

      So far I am waiting on my final interview. First interview was somewhat informal and very basic questions with some background on the role. It was just with the recruiter. They have been quick to respond and get the process going.

      Interview questions [1]

      Question 1

      Why did you choose ADP?
      Answer question
      avatar
      ADP response
      4y
      Thank you for sharing your interview experience with us on Glassdoor.

      Payroll Support Representative Interview

      16 Sept 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I interviewed at ADP

      Interview

      There are 3 interviews I went through and they were all tough I had to prepare myself for them and once I did I think that it worked out well.