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      Client Services Associate Interview

      5 Jul 2025
      Anonymous employee
      Maitland, FL

      Other Client Services Associate interview reviews for ADP

      Client Service Associate Interview

      16 Nov 2023
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at ADP (Maitland, FL)

      Interview

      I was asked about my experience in customer service and collaboration skills. I shared examples of how quickly I was able to learn new information quickly and how I can deliver complex info tactfully and simply.

      Interview questions [1]

      Question 1

      Tell me about a time you helped solve a problem for a client.
      Answer question

      Application

      I applied online. The process took 4 weeks. I interviewed at ADP

      Interview

      I prepared for a longer interview but it didn't seem like the hiring had too many questions to ask. At one point it looked like I had more questions then them. Overall thought the final interview was a waste of my time. I was told to prepare for a panel type interview but got met with different individuals in an non punctual manner. Overall not the best experience.

      Interview questions [1]

      Question 1

      Tell us about a situation where you had to deal with a difficult client?
      Answer question
      1
      avatar
      ADP response
      2y
      Thank you for sharing your insights into the interview experience and we apologize that your experience was negative. We aim for a professional experience in every interview session. We will share your feedback with our talent acquisition teams.

      Client Service Associate Interview

      4 Jul 2022
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at ADP in May 2022

      Interview

      I talked to a hiring manager who didn't listen to me and kept interrupting any words I said. There was a 30 minute interview window but she behaved like she had 10 minutes to talk. Not a great experience.

      Interview questions [1]

      Question 1

      Tell me a little bit about yourself
      Answer question
      avatar
      ADP response
      3y
      Thank you for sharing your insights into the interview experience with us on Glassdoor and we apologize that your experience was negative. We will share with our talent acquisition teams.