I was asked to schedule an interview during my vacation (because they were in a hurry to hire) and the interviewer cancel the meeting without notifying me. It turned out that the person was on sick leave but it would have been nice that the recruiter told me in advance. Later on, I didnt hear anything for a while and then was told that the position was filled.
3
Other Customer Success Manager interview reviews for Adobe
I was disappointed to have had such an unfortunate interview experience after hearing so many positive things about Adobe. The process started with a last-minute reschedule request from the recruiter, followed by her arriving 10 minutes late to the rescheduled interview. While the recruiter was transparent about the delay ("talking with a coworker and completely forgot we were supposed to connect"), it did set an inconsistent tone for the process. That said, the role and team itself seemed interesting, and I appreciated the insight shared during the initial conversation.
After what felt like an otherwise positive conversation, I was told that I would be moving forward to the next round (a 1:1 with the hiring manager) and would hear back within a day or two to schedule. However, I did not receive any follow up for almost three weeks despite checking in multiple times with the recruiter on next steps. After sending these unanswered emails, I ultimately received a generic rejection with no additional context.
Overall, while Adobe has a strong reputation, the communication and coordination throughout this process did not reflect the level of professionalism I was expecting, particularly for a candidate experience at this stage.
I applied through university. The process took 4 days. I interviewed at Adobe
Interview
Cv shortlisting followed by face to face interview which included non technical questions, scenario based & cv based. Interview lasted upto 30 minutes. Cv shortlist on basis pf academics since fresher role it is
Interview questions [1]
Question 1
Basic Hr questions & customer related scenario based questions
I applied online. I interviewed at Adobe (London, England) in Dec 2025
Interview
I had three rounds of interview for an hybrid position. The third one was with three people, being one of them the Manager I would work with. This woman was not nice at all
Interview questions [1]
Question 1
tell us about a time you had a problem with a customer