Fifth Third Customer Service Representative/Teller interview questions

Had a short telephone interview with the talent acquisition coordinator before being asked to come in for a face-to-face with the regional manager and branch manager. The interview was pretty standard, they were very insistent on the fact that the teller position would in the future consistent of mainly trying to sell other products/services to customers. They did not get back to me afterward, which I found slightly disappointing. Even if a prospective employer decides to not choose a candidate, I think they should let them know.