Used to be a great - Sales ADP Employee Review

2.0
10 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are still ok but much less than they used to be Not much to say

Cons

Too KPI driven Used to let employees learn the job before sending them out to sell, now they want them On the phone in week 2 Territories too diluted Senior leadership decides associates’ value based on personal likes rather than results Service and implementation paid too little, so lots of turnover, lack of experience and incredibly poor customer experience

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ADP Response
4mo
Thank you for your insights and assessment regarding your time with ADP. We appreciate you taking the time to write this review. Your experience and review help us to improve our overall processes and will be shared with our leaders.

Explore other reviews about ADP

5.0
19 Apr 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

Fantastic training and involvement in the sales process.

Cons

It can get a bit tedious as the work is mostly phone calls

2.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

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ADP Response
1d
Thank you for sharing your insights on your contractor experience at ADP. We value your feedback.
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