Ignore the paid reviews and read this - District Manager, Major Accounts ADP Employee Review

1.0
17 Sept 2021
Recommend
CEO approval
Business outlook

Pros

It’s sad but literally nothing

Cons

ADP is going down the drain. Why? Competition is destroying us and we have a toxic culture. I honestly don’t know how some people have leadership positions here. You are constantly talked down to, provided with 0 leadership. It’s honestly a country club mentality where friends promote friends. It’s funny ADP writes about articles like toxic work culture, the great resignation, etc etc. And they don’t even follow their own advice LOL! They trick people with inflated on target earnings and when people join and see their sell commission end up quitting. If you are interviewing here, I’d ask you to ask manager has the organization had a lot of turn over lately? They have lost so many top performers. Also here is the best part, most jobs you sell a deal and move on. At ADP you have to baby sit implementation, then service & like 50% of the time you lose the client and get a negative (lose the commission). I am on my way out soon. Can’t wait.

avatar
ADP Response
4y
Thank you for taking the time to write this review as we value all feedback. In regards to your concern, we value our culture and do not solicit for paid reviews. We appreciate your feedback and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com

Explore other reviews about ADP

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

work life balance continued education opportunity

Cons

segmented internal departments some unreasonable client escalations

2.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

See reviews by: Helpful|Rating|Date|All