Pros
Very few - it was one of the best Fund Admins to work for, but they are gradually becoming one of the worst. Maybe AI will save them because that is all they are investing in!
Cons
5 days in office requirement - yet happy for people to log in from home after hours. Salaries - below inflation rate pay rises each year - if you are applying for a role in JPM, find out the salary band and push for the maximum. Complexity of systems and global operating model - dozens of systems and endless teams in multiple locations. Nobody ever seems to know what team is actually responsible. For eg - If you want a new headset in Dublin you will first talk to an A.I chatbot, then you will raise a ticket, then you will speak to a tech person in an offshore location. They will notify a tech guy in Dublin, and you will get your headset from him 3 days later. Now apply that to a complex operations problem - met by a system that cant handle it, diverted to an offshore location who cant fix it, finally it comes back to Dublin to resolve weeks later. Have one of the worst fund accounting platforms I've seen in my 20 years. Disconnect between sales/product and operations - sales raise client expectations of what operations teams can do - when clients onboard the reality is often very different, leading to disgruntled clients and frustrated ops teams. Quality of offshore teams - can vary greatly. Office Location - not connected to any major train, Luas or bus route - very symptomatic of JPM in general - it looks like a nice big shiny thing that probably impresses people and clients initially - but look deeper and its not fit for purpose, terrible food, overall a soulless uninspiring place.