Toxic culture, terrible management and awful training - Transaction Specialist J.P. Morgan Employee Review

1.0
4 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Lovely campus and office facilities

Cons

Toxic culture where colleagues allow issues to worsen before they step in and help so they can gain maximum exposure and credit from the situation. Terrible training meaning staff have little to no idea how things work and are often in the dark. Attrocious onboarding, little to no communication between accepting offer and starting, manager was an hour and a half late on my first day and blamed me for that... Expectation of working hundreds of hours a year for free, long days with no/minimal breaks and time away from the desk for certain staff members. Horrible office politics from management, often causing staff members to end up signed off for long periods of time due to the stress of the mismanagement. Awful managers who are only concerned with managing upwards and appeasing their superiors rather than actually offering any help or support to those below them in the chain. Systems and technology are antiquated at best and often not fit for purpose, leading to unneccesarily long and arduous days having to manually work around issues due to this. Massive lack of diversity, mostly white British Males. Expect those senior to you to pretty much ignore messages and emails until you have escalated it enough times to someone senior enough, means issues are allowed to get much worse when they could've been sorted a lot quicker. Man management of staff is non existent. Reward talent and ability rather than giving everything to the favorite few, often who have worked with them for a long time or know other memebers of their family. Complete lack of any flexibility to work in a way that would be more efficient, following antiquated processes for the sake of ticking boxes. Unflexible and cold managers who are only interested in box ticking rather than actually managing their staff and seem more interested in playing politics and covering their backside than being of any use to any member of staff. Pay is far below the market average and bonuses and pay rises are non existent unless you have curried favour with your manager.

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5.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Fun environment, and the new headquarters is amazing

Cons

Long work hours, not a fan of the work life balance

4.0
30 Jun 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

The team was supportive and willing to answer questions. I gained practical experience in industry research, financial analysis, Excel, and data organization while working on real projects. Managers provided helpful feedback, and the internship was a good opportunity to understand how research and analytical work is completed in a professional environment.

Cons

Some assignments could become repetitive, especially data cleaning, database updates, and reviewing large amounts of information. Deadlines could also be tight during busy periods. Because the internship was relatively short, interns sometimes had limited ownership over longer-term projects.

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